Ask your plant's own manuals, prints and PLC programs.
Lineage answers maintenance questions from the records of the machine in front of you, and shows the page, sheet or rung each answer came from. At the machine on a phone, or at a desk.
Reads Allen-Bradley Logix, PLC-5 and SLC 500 programs, EPLAN and AutoCAD Electrical prints, and the manuals, SOPs and safety sheets you already have.
VFD-3 on the winder keeps tripping F005 when it stops. What do I check?
- Fault on VFD-3, a PowerFlex 525. Planning a fault check
- Reading the PowerFlex 525 user manual
- Reading the winder's lockout procedure and JSA
- Looking at Line 2 prints, sheets 12 to 14
- Tracing what commands the winder stop in the PLC
- Searching this drive's work log
Likely: the DC bus rises past its limit while the winder slows down. F005 is a bus overvoltage trip PowerFlex 525 user manual, p.142.
Lock out VFD-3 at its disconnect and verify the DC bus has discharged before you open the drive Winder LOTO procedure, step 4.
- Compare P042 Decel Time with the stop the program asks for. The PLC drops the run command in File 4, Rung 18.
- Check the brake resistor wiring at BR+ and BR− Line 2 prints, sheet 14, column 6.
- The same fault was logged on 3 March and cleared by replacing the brake resistor Work log, VFD-3.
Every fact about a machine comes from that machine's own records, says where it came from, and says how sure it is.
When the records don't hold the answer, Lineage says so instead of guessing. A reading from a drawing or a scan is marked machine-read. A technician's note is labelled as a note, and a fact confirmed at the machine is labelled with who confirmed it and when.
It reads what your plant already has
File each document once and connect it to every machine it belongs to. Drop in a stack of PDFs and Lineage suggests a name, a type and the equipment for each one. Nothing changes until you apply it.
Manuals
PDFs up to 250 MB, scanned manuals, Word files, spreadsheets and slides. A 110 MB drive manual is searchable in about 20 seconds. Spare-parts lists, PM schedules and training decks count too.
Prints
Lineage indexes a print set the moment it's uploaded: sheet numbers, the grid, every device tag and where it sits, and cross-references resolved to pages. Asking it to show you a device opens the sheet zoomed to its column, instantly. When a question needs the wiring, it looks at a magnified crop of the right sheet.
Tested on EPLAN, AutoCAD Electrical, Ruplan, SolidWorks Electrical and QElectroTech sets, including German title blocks.
PLC programs
Allen-Bradley .L5X, .PC5 and .SLC exports open in a ladder viewer with search and cross-references. The logic is parsed directly, with no AI guessing at it. When a machine has a program on file, Lineage traces what writes an address and under which conditions, and every rung it cites opens in the viewer.
It reads the program, not the running machine, so it never treats export-time values as live.
Procedures and safety
SOPs, lockout procedures, JSAs, JHAs and risk assessments are always part of the research. A procedures and safety specialist reads them whole instead of skimming for a matching line. When an answer sends someone into a cabinet, it brings in your plant's own lockout steps and hazards, flagged in yellow and cited to the procedure.
Lineage points to your procedures. It never replaces them, and it never suggests bypassing a guard or interlock.
Job safety analysis: winder drive VFD-3
| Step | Hazard | Control |
|---|---|---|
| 2. Stop the winder | Web under tension | Release tension at the dancer |
| 3. Open the drive | Stored DC bus energy | Lock out at the disconnect, verify 0 V on the bus |
| 4. Test the resistor | Hot surfaces | Let R14 cool first |
What your people know
Field notes in a technician's own words, facts confirmed at the machine, and a work log of finished repairs with parts and downtime. When a symptom comes back, the history comes back with it. Lineage also learns the plant's own names: if the floor says “haul off” and the print says “overhead takeoff”, it asks once and remembers.
Field note, VFD-3
Brake resistor R14 open, measured OL across BR+/BR−. Replaced with spare from crib. Ran 3 stops, no F005.
J. Ortiz, 3 March
What happens when someone asks
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It finds the machine
The question is matched to the equipment it names, and Lineage reads that machine's drives, controllers and networks so the answer stays on the system you actually run.
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It says what's missing
No print on file for this machine? The answer says so up front, and won't guess wire numbers, part numbers or settings to fill the gap.
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It investigates
Specialists read the manuals, the procedures and safety sheets, the prints and the PLC logic, along with field notes, the work log and the same make of drive on other lines.
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It answers with sources
Ranked causes and checks in order, written for the person asking, from “just the steps” to engineer. Every fact cites its page, sheet or rung.
Made for the floor, not the office
Most questions get asked standing at a machine that's down, with one bar of signal.
- On the phone
- Tap a citation and the page opens full screen, zoomed to the cited column of the print.
- Bad Wi-Fi
- A field note is kept on the phone as it's typed, so a dropped signal never loses it. Answers are saved on the server as they're written.
- Shared
- Anyone can pick up a conversation where the last shift left off. When the problem's fixed, Lineage asks what fixed it and files the answer.
- Written for who's asking
- The same answer comes as just the steps for an operator, or with full detail for a controls tech or engineer.
For your IT team
The questions a plant's IT department asks first, answered plainly.
- Where do our documents live?
- Each plant has its own database and file folder, reached at its own web address. Plants are kept apart by storage, not by a filter in the software, so one plant's data can't show up in another's.
- Is our data used to train AI?
- No. AI requests go only to providers that don't keep or train on the data, with data collection turned off. A model without a zero-retention option can't be selected.
- Who can see what?
- You define the roles. Access can be granted per machine and is inherited down the equipment tree. Every account change, and every time our support staff signs in, is recorded in your plant's activity log.
- What about backups?
- Every plant is backed up nightly on its own, then each backup is opened and checked the way a restore would use it. Every upgrade backs up first.
- Can it run on our own hardware?
- Lineage is hosted for you by default. It can also run as a single workspace on a computer at your site. Ask us which suits your plant.
- Who signs in?
- Everyone has their own account, and your plant administrator adds and removes people. Repeated wrong passwords lock an account for a while, and our support accounts need two-factor sign-in.
Start with one line
Send us the manuals, prints and PLC exports for one production line. We'll set up your plant, build its equipment tree and load the records, then your technicians ask it real questions for a month.
At the end you'll know from your own people whether it saves them time at the machine.
Talk to Moore Industrial Solutions
Email us about a pilot Try the demo firstAlready in daily use at a packaging plant.